Dear PriyankaSingh_C,
Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet the high standards we strive for. We understand how disappointing it can be when the weather is not ideal, and we regret that the conditions were made more difficult by the bus and the driver’s actions. Ensuring the comfort and safety of our guests, especially in inclement weather, is a top priority, and we sincerely apologize for any inconvenience you faced.
We would greatly appreciate more details regarding your experience, particularly with the driver, so we can address the issue and ensure it does not happen again. Your feedback helps us improve our services, and we want to make sure every guest feels valued and well taken care of.
Please don’t hesitate to contact us directly if you wish to discuss the matter further.
Best regards,
Evan Evans Tours Team